An Update about COVID-19
March 24, 2020
To Our Most Valuable Guests!
Based on the declaration from New Jersey Governor Phil Murphy, we have suspended operations and have currently closed down The Big Event Entertainment Experience. This is a temporary closure with an estimated only (reopening tentatively on April 6th), but that date could be changing based on the recommendations from local, state and federal health officials.
We have said from the moment this COVID-19 virus became a health issue in the United States, safety of our guests and our staff members is PRIORITY #1. The decision to suspend operations is a tough but necessary one today. We will continue to monitor updates from the CDC, WHO and the New Jersey Department of Health on the status of this virus and how best to proceed in the weeks to come.
The Big Event Entertainment Experience
If you have questions related to group functions, open bowling reservations, birthday party and private events please contact us at firstname.lastname@example.org or 856-616-1478
If you wish to speak with a representative of our center , please contact us at email@example.com or 856-429-0672
Be sure to follow us on our website at www.bigeventfun.com and our social media outlets of
Frequently Asked Questions
I was at The Big Event recently, should I be concerned?
At this time we have had no known cases connected to our center, whether it be via employees or guests. If we do learn of any cases connected to our center, we will show full disclosure to the public for public safety purposes within the law.
What happens with my league and the prize fund we’ve paid into?
If you are a league bowler, please contact your league officers to find out the status of your league. We have encouraged all leagues to consider postponing for the next few weeks to see what happens with the virus.
What happens with my reservation?
All reservations that have been paid are being contacted daily, if the reservations were during a mandatory closure period or during the estimated closure. If you have additional questions, please reach out to us at firstname.lastname@example.org.
When do you plan to reopen?
Although our center is family owned, we have an obligation to abide by rules set forth by our Government in the name of public health. We will open our center accordingly, in order to ensure the safety of our Guests and employees. We miss you all too and can’t wait to be back.
I’m worried for the staff, how are you assisting them?
The staff that helps to run our center as a Team are one of our main priorities. We have plans set in place to assist them if in need, and will also help lead them to the appropriate Federal and State programs that may become available.
Are your facilities cleaned and sanitized?
As always, we pride ourselves on the cleanliness of our centers. We are continuing to sanitize all games, seating areas, shoes, counter tops, restrooms, door handles, balls and finger holes, any touchable surface throughout this time of closure. We have special staff that is appropriated to the sanitation of our center.